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Is Your Internet Connection Secure?

All transactions with Melabella Lingerie are carried out through a secure server. When you place an order with us and have gone through the checkout with your chosen items. Your payment and order details are sent to us across a secure connection that uses encryption. This means that the information that is sent is encrypted and cannot be read by anyone other than Melabella Lingerie. You can see that the checkout is a secure area because a padlock symbol or key will appear in the bottom of your browser.

How Can I Pay?

We accept most major credit and debit cards including MasterCard, Visa, Visa Delta, Switch and Solo . Currently we do not accept Diners Card or American Express.

Security checks

As part of our policy to protect against the fraudulent use of credit cards, we carry out random security checks on orders. These can take various forms, and from time to time it may be necessary for us to ask you to provide a copy of a recent statement header for the card being used on your order. Please note that we are only interested in confirming information already provided on your order, i.e. the billing name, address and card issuer details, and do not need to see actual transactions. In case you have any concerns regarding security, we can assure you that all information is shredded as soon as we have confirmed the details required. We hope you appreciate that this is undertaken in the interests of fraud prevention, and is a necessary precaution.


At Melabella Lingerie we are completely committed to respecting your privacy and we will not pass on your details to third parties without your permission. We do contact our customers when they have given us their permission to do so, to let them know about special offers or new products, which may have become available. If at any time after you have started to receive e-mails from us you would like them to stop, simply tell us not to send you any further information or click on the link in the email, which will remove you from our mailing list.


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